1. Conclusion of the contract
With your order you are submitting a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by email or by delivering the ordered goods. First, you will receive a confirmation of receipt of your order by email to the email address you provided (order confirmation). However, a purchase contract is only concluded when our order confirmation is sent to you by email or when the goods ordered are delivered.
When ordering via our online shop, the ordering process comprises a total of 5 steps. The first step is to select the goods you want. In the second step you can register as a customer or log in with an existing account. In the third step, you enter your customer data including the billing address and, if applicable, a different delivery address. In the fourth step, select the shipping method and confirm our general terms and conditions. In the fifth step, you determine how you want to pay. You always have the option to check all details (e.g. name, address, method of payment, ordered items) again and, if necessary, to correct them before you send your order to us by clicking on 'BUY'. By clicking on the tabs "01. Overview", "02. Register", "03. Address" or "04. Shipping" you can go to the previous steps and change your details.
2. Storage of the contract text
We save the contract text of your order. You can print this out before sending your order to us by clicking on "Print" in the last step of the order. We will also send you an order confirmation as well as an acceptance of oder with all order data and our general terms and conditions to the email address you provided.
3. Retention of title
The delivered goods remain our property until all claims have been paid in full.
4. Prices, shipping costs, return costs in the event of cancellation
All prices are final prices, they include the statutory value added tax.
The shipping costs are:
|Up to 10 kg||7,90 €|
|Up to 20 kg||15,80 €|
|Up to 30 kg||23,71 €|
|Up to 30 kg||31,00 €|
|Up to 40 kg||41,65 €|
|Up to 50 kg||52,00 €|
|UK||Portugal||Hungary||Norway||EU countries||Non-EU countries|
|Up to 10 kg||22,50 €||29,00 €||25,00 €||66,64 €||19,90 €||39,90 €|
|Up to 20 kg||45,00 €||58,00 €||50,00 €||130,90 €||38,80 €||78,90 €|
|Up to 20 kg||From 99,00 €||99,00 €||From 142,80 €||From 49,00 €||From 79,00 €|
As a private consumer, you have the right of cancellation and return. The buyer bears the return shipping costs.
5. Terms of delivery
The delivery times specified in the offer apply as delivery times; these start with receipt of payment. In the case of delivery on account or payment by direct debit, the delivery times begin with the acceptance of the contract by the company.
6. Payment terms
Payment can be made either in advance by bank transfer, by invoice, direct debit or PayPal. We reserve the right to exclude individual payment methods. If you choose to pay in advance, we will give you the bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days.
The guarantee is based on the statutory provisions. As far as used goods are the subject of the sales contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used items is one year.
8. Data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions.
When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you have viewed are recorded. However, it is neither possible nor intended for us to draw conclusions about personal data.
The personal data that you provide to us, e.g. For example, when placing an order or by e-mail (e.g. your name and contact details), they will only be processed for correspondence with you and only for the purpose for which you provided us with the data. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. In order to process payments, we pass on your payment data to the credit institute commissioned with the payment.
We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your express prior consent. As far as we make use of the services of third parties to carry out and handle processing, the provisions of the Federal Data Protection Act are complied with.
Duration of storage
Personal data that have been communicated to us via our website are only stored until the purpose for which they were entrusted to us has been fulfilled. As far as commercial and tax retention periods are to be observed, the duration of the storage of certain data can be up to 10 years.
If you no longer agree to the storage of your personal data or if it has become incorrect, we will initiate the deletion, correction or blocking of your data in accordance with the statutory provisions. Upon request, you will receive free information about all personal data that we have stored about you. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:
Kiel Trading GmbH
Telefon +49 4307 27 69 305
Links to other websites
Insofar as we refer or link to the websites of third parties from our website, we cannot assume any guarantee or liability for the correctness or completeness of the content or the data security of these websites. Since we have no influence on compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.
9. Applicable Law
German law applies exclusively. This choice of law only applies to consumers insofar as they do not restrict any mandatory statutory provisions of the country in which they have their domicile or habitual residence.